Frequently Asked Questions

To launch a new website all you need to do is sign up for an account and pay $19 for your first month.

A custom domain is included in your subscription. If you’re registering a new domain name, it just takes about 30 minutes for it to be setup. If you already own a domain, you can connect it immediately once you sign up for a plan.

If you have an existing website our team will help transfer content from your old website at no additional charge. The content transfer is finished in one business day. Learn more about our content migration process.

There are no setup fees. Our team will help you set up your new site, migrate any existing content, and connect a domain at no additional cost.

Yes! You can create a free account any time to explore all of our features. When you're ready to launch your website or start registering players, your first month is only $19.

There are no contracts with your subscription plan.

Absolutely! You can upgrade or downgrade your plan at any time.

Contact our customer support team any time at help@jerseywatch.com - our team responds fast and can keep multiple Admins at your organization in the loop if needed.

If you have a complex question or just need some extra help, you can easily schedule a call with our team on our website.

You can also visit our Help Center for tips to get started and for product tutorials.

Curious about Customer Support? Learn more on our Customer Care Commitment page.

You will be able to edit your website, create pages, and post content through your account. It’s easy to update and edit information and our website builder is made for sports. You can also give more than one person at your organization access to edit content so you can share responsibilities.

If you have issues updating your website or have questions, you can email us any time at help@jerseywatch.com and we’re happy to help!

Yes. Browse real youth sports website examples from leagues, clubs, and travel teams, filterable by sport.

When you create your account your temporary web address will be something like your-organization-name.jerseywatch.com. When you select a plan and launch your site, you can have your own domain name like www.yourorganizationname.com.

You can either transfer an existing domain you already own, or we'll register a new domain for your organization if you don't already own one.

Yes, it’s easy to point an existing domain name to Jersey Watch. We can help you update your domain settings when you’re ready to launch your new site.

Yes! Our team will migrate your contact lists, registration forms, and website content within one business day. We'll also help you retain your domain or get you a new one at no additional cost. Learn more about our content migration process.

The processing fees for online payments are 3.5% plus $1 per transaction. You can choose to pass along fees to registrants or absorb them yourself.

There are no processing fees if the program does not collect online payments. Not sure what to charge for registration? Check out our free youth sports registration fee calculator.

The first bank deposit after you register your first participant can take up to 5-10 business days.

After the first deposit, all future deposits will typically arrive in your bank account two business days after the participant registers.

Participants can register and pay with a credit card, debit card, Google Pay or Apple Pay.

Yes, you can add questions to your registration form to collect all of the information you need about your participants. Different answer types including Text Box, Dropdown, and Checkbox questions can be added.

Yes, it’s easy to manually add participants to the system through your account so that all of your participants are stored in the database. There is no charge to add players manually.

Yes, if you are running a free event or collecting payments in person you can still register your players online.

Player information can be exported to Excel or another spreadsheet software. You can also view and sort players within your account.

Yes! You can set up Payment Plans and give your players the option to pay in automatic installments. This is useful if you want to register your players but not require the players to pay the full amount up front. You can learn more about payment plans here.

Yes, you can message specific groups when you send notifications. You can manually create your own groups in the system. When players register online they are also automatically added to a list for the program they register for.

Yes, if you have existing contact information from past seasons it can be imported into the system so that you can send them messages.

Yes! You can send emails and text messages instantly or schedule them to be sent at the future date and time of your choosing.

Yes, you can use our schedule generator to automatically create schedules for your sports league. Schedules can be built based upon age groups or divisions, facility availability, and game length.

Yes, once your schedules are published you can add game results. Standings are automatically tracked based on your game results and are displayed on your organization's website.

Yes, you can generate schedules for free using our schedule generator. To use additional features like publishing your schedule to your website and tracking standings you can sign up for one of our paid plans.